Cookie Policy

Last Updated: [Date]

1. What Are Cookies

A cookie is a small data file that is transferred to your device (e.g., your phone, tablet, or computer) when you visit a website. Cookies allow websites to recognise your browser, remember your preferences, and provide you with a more personalised experience.

There are two main types of cookies:

  • Session cookies: These are temporary cookies that expire when you close your browser. They enable essential functionality during your browsing session.
  • Persistent cookies: These remain on your device after you close your browser and are activated each time you visit the website that placed them. They are used to remember your preferences and actions across visits.

We also use other technologies with similar functionality, such as web beacons (also known as pixel tags or clear GIFs), mobile identifiers, and tracking URLs. These technologies help us collect usage data, understand email engagement, and improve our Services.

2. How We Use Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Website and Mobile App. They enable core functionality such as security, authentication, and accessibility. Without these cookies, the Services cannot function properly. These cookies do not require your consent.

  • Keeping you signed in during your session;
  • Enabling secure payment processing;
  • Remembering items in your booking basket;
  • Ensuring website security and fraud prevention; and
  • Load balancing and platform stability.

2.2 Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

  • Remembering your language preference;
  • Remembering your preferred currency;
  • Remembering your location preferences; and
  • Personalising content displayed to you.

2.3 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Services.

  • Understanding how users navigate through and interact with the platform;
  • Identifying popular pages and features;
  • Monitoring and analysing the performance and effectiveness of our Services; and
  • Conducting research and product development.

2.4 Advertising and Targeting Cookies

These cookies are used to deliver advertisements that are relevant to your interests. They may be placed by us or by third-party advertising partners.

  • Serving you tailored advertising on our platform and on third-party websites;
  • Measuring the effectiveness of advertising campaigns;
  • Limiting the number of times you see an advertisement; and
  • Understanding your browsing behaviour to show relevant content.

3. Cookies We Use

The following table provides a summary of the categories of cookies used on our platform:

CategoryPurposeDurationConsent Required
Strictly NecessaryCore functionality, authentication, securitySession / up to 12 monthsNo
FunctionalPreferences, language, currencyUp to 12 monthsYes
AnalyticsUsage tracking, performance monitoringUp to 24 monthsYes
AdvertisingTargeted ads, campaign measurementUp to 24 monthsYes

4. Third-Party Cookies

We work with various third-party partners who may place cookies on your device when you visit our platform. These include:

4.1 Analytics Partners

We use analytics services, including Google Analytics, to help us understand how users interact with our platform. Google Analytics uses cookies to collect information about your use of the website, which is transmitted to and stored by Google. To opt out of Google Analytics, you can install the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout. You can also customise Google display network ads by visiting the Google Ads Settings page.

4.2 Advertising Partners

We work with third-party advertising networks that may place cookies to serve targeted advertisements. These partners include Google Ads and other advertising services. For more information about targeting and advertising cookies, and how you can opt out, you can visit:

4.3 Social Media Partners

Our platform may include social media features (e.g., login buttons, share buttons) provided by third parties. These features may collect your IP address, the page you are visiting, and may set a cookie to enable the feature. Your interactions with these features are governed by the privacy policy of the relevant social media provider.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies (except for strictly necessary cookies). You can exercise your cookie preferences in the following ways:

5.1 Cookie Consent Banner

When you first visit our Website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time through the cookie settings link in the footer of our Website.

5.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being set. The “Help” section of your browser toolbar will provide instructions on how to manage cookies. Please note that if you choose to reject cookies, some parts of our Services may not function as intended.

5.3 Mobile Device Settings

Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer's instructions for more information.

5.4 Opt-Out Tools

For third-party advertising cookies, you can use the opt-out tools provided by the NAI, DAA, or your local equivalent (see Section 4.2 above). Please note that opting out of targeted advertising does not mean you will no longer see advertisements; you may still see non-targeted advertisements.

6. Flash Cookies and Similar Technologies

Flash cookies (also known as Local Shared Objects) operate differently from browser cookies and cannot be managed through standard browser cookie settings. To learn more about managing Flash cookies, visit the Adobe website's Global Privacy Settings Panel.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any updates will be posted on our Website with a revised “Last Updated” date. We encourage you to review this Cookie Policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at: