AI Usage Statement for Oystertec Ltd

1. Introduction

Oystertec Ltd is committed to ensuring that your privacy is protected. This AI Usage Statement outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the Consumer Rights Act 2015, and the UK AI regulatory framework.

2. Company Details

• Company Name: Oystertec Ltd
• Website: https://oystertec.io
• Business Description: Software development and AI consulting services for UK businesses. We build custom web applications, mobile apps, and provide AI integration solutions.
• Contact Email: hello@oystertec.io
• Registered Address: 123 Tech Street, London, EC1A 1BB, United Kingdom

3. Data Processing Activities

Oystertec Ltd engages in the following data processing activities:

• Newsletter Signup: We collect user emails for newsletter signup.
• Payment Processing: We process payment information via Stripe.
• Data Storage: We store user preferences and account data in our secure database.
• Analytics: We use analytics tools to improve our services.

4. AI Usage

Oystertec Ltd utilizes artificial intelligence in the following ways:

• Customer Support Chatbots: AI-driven chatbots assist users with inquiries and support requests.
• Content Generation: AI tools are employed to generate relevant content for our services.
• Code Assistance: We use AI to provide assistance in coding and software development.
• Intelligent Recommendations: AI algorithms are implemented to offer personalized recommendations to users.

5. Data Subject Rights

As a data subject, you have the following rights under the UK GDPR:

1. Right to Access: You have the right to request copies of your personal data.
2. Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
3. Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6. Right to Object: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us at hello@oystertec.io.

6. Lawful Bases for Processing

Oystertec Ltd processes personal data based on the following lawful bases:

• Consent: We obtain your consent for processing your personal data for specific purposes, such as newsletter signups.
• Contractual Necessity: Processing is necessary for the performance of a contract with you.
• Legal Obligation: We may process your data to comply with legal obligations.
• Legitimate Interests: We process data to pursue our legitimate interests, provided that your interests and fundamental rights do not override those interests.

7. Retention Periods

Oystertec Ltd will retain your personal data only for as long as is necessary for the purposes set out in this statement. The retention periods are as follows:

• Newsletter Data: Retained until you unsubscribe.
• Payment Information: Retained for as long as necessary to comply with legal obligations and for accounting purposes.
• User Preferences and Account Data: Retained for the duration of your account and for a period thereafter as required by law.
• Analytics Data: Retained for a period of 26 months for improvement purposes.

8. International Transfers

Oystertec Ltd may transfer your personal data to third parties located outside the UK, including the USA and EU. We ensure that appropriate safeguards are in place to protect your personal data in accordance with the UK GDPR.

9. Third-Party Services

We may share your personal data with the following third-party services:

• Stripe: For payment processing.
• Google Analytics: For analytics and performance tracking.
• AWS: For cloud storage and hosting.
• OpenAI: For AI-driven functionalities.
• Supabase: For database management.
• Vercel: For deployment and hosting of web applications.
• Resend: For email delivery services.

10. ICO as Supervisory Authority

If you have any concerns about our data processing practices, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

11. Contact Information

For any questions or concerns regarding this AI Usage Statement or our data processing activities, please contact us at:

• Email: hello@oystertec.io
• Address: 123 Tech Street, London, EC1A 1BB, United Kingdom